World Market - Houston, Texas

Olga Compean

Me encantan los productos internacionales

Lisa Nguyen

Kimberli, Assisting Manager, provides the best quality of customer care and service. She greets everyone with a warm welcome as soon as they walk in.

I had to resolve issues with an online order and she guided me through the steps to take. After conflicts with customer service, she helped me resolve the issues quickly and efficiently. She definitely knows the company’s policies & guidelines! Highly appreciate her respecting everyones time and energy during the busy holiday season.

Kelly

We bought a table and had an issue once we got it home and built. I was so worried about the return process but Kimberly was AMAZING. She really gets it and understands the customers needs. She made the entire process so easy for me and I'm thankful that there are still managers with great service skills out there! Thank you!

C Sally

I confirm the other reviews about the outstanding staff. The manager has done a great job of hiring and empowering workers who care about the customers. Great job! Great place to shop for fun items

lil Mango

Like other reviews echoed,the manager Kimberly is horrible towards customers. I tried to return a new hanging basket because we didn’t end up using it, well within return window, she checked it left and right and said it’s not in new condition. But that’s the condition I received it in. She then countered I should’ve Not accepted it when I received it! Well I didn’t think the item had a problem when I received it. Even if it did, more the reason for me to return it now. She outright refused my return! And this is not the first time she treated me horribly. Another time I tried to return something she begrudgingly accommodated me but lectured me that I was supposed to return it to the location where I pick it up from. But I haven’t read about such policy anywhere on the or website or when I placed the online order. I just felt that she has some issues to work through and subjects customers to it. She should not be customer facing. On top of which, in this store the manager is the only one that can process a return, which is not the case in other location I visited. I eventually drove all the way to Katy, made the return at that location, and it was a breeze. Bottom line, avoid this location at all cost, and due to the outdated return system, I will avoid world market for good. My money will be spent somewhere I’m valued as a customer and customer’s time and convenience is appreciated.

Elizabeth Mule

I love this store! I always find the things I need and things I never knew I needed! Such beautiful high quality items! I love their dishwater and vases!

Brandy Deutsch

I'm really not happy with this store. There was a big clearance sale, recently and items could be sent via shipping or sent to store. By the time I checked out half the items I wanted were no longer available. When I went to pick up my in-store items at the Heights location the clerk was not friendly and she could not find my order initially. She was about to blame me for not picking up the item and thinking it got put back. Then she found it.

When I mentioned there were items that got taken off because they weren't available she had nothing to say. Not only am I not going back to this store, I'm not buying from here anymore. I do like the products but the prices are too high unless there is a clearance and then you can't even get what you want due to everyone purchasing at once. X/

Antonio Helm

There are imports, wine and beer. The service is nonexistent. Nothing has a price. The store is messy the clerks raison d'etre seem to be to get you to enter your mobile number and email