Heckenberger's Seafood - Allentown, Pennsylvania

J A.

I was so happy to see that there was a fishmonger in the area and came out specifically to this market for the fish. I made a purchase and I took it home yesterday. Upon opening the package tonight to broil it the smell was really bad. I washed the fish off to try and convince myself it would be okay but I decided against it because I was not comfortable with taking a chance. I called up the fish monger before coming out to the market and he said that he would refund it if I had a receipt. I got there and he said first he had to smell the fish which he never explained that he would doubt me over the phone and he said that he didn't smell an odor. I explained to him that I rinsed it off and that the fish really smelled off and I had people at home that even said the smell was off. Why would I go all the way back to the market and ask to return fish if it wasn't off. It is not something to take a chance with. I threw the fish out and the receipt after I told him that I would not be doing business with them. This is unfortunate. It is not about the 54.00 or the money - it really is about having a good fishmonger nearby that I could trust. I am updating my review because I got a response from the owner. I did use a card. I will email the owner and then update after. I received an email reply and follow up and still waiting and will make it clear I don't expect my money back and that I lost trust and will not go back.

E G.

Bought frozen cooked lobster meat, that the employee kindly recommended for lobster rolls. I came to the farmers market to get the best possible quality, vs a grocery store.
I was a little hesitant but the employee seemed confident so I took a chance.
So disappointed after thawing it had no whole lump pieces at all, and the texture was nothing close to what we expected. It was all very dry and rubbery, and it was tiny shredded pieces that seemed like scraps.
Worst lobster I’ve ever had and so expensive. The service was good kind and informative, so I felt terrible having such a bad experience to share after such a positive interaction, but this was too much money wasted not to share my experience. This product should not be continued for by quality seafood store.

As an update, the owner reached out immediately, and provided a refund on the product. They were amazing in the follow up and standing behind the sale.
Will definitely shop with them again in the future.

Laura B.

Amazing selection! I always look forward to seeing the specials every week. Today I tried their Artichoke and Asiago Stuffed Salmon… it was delicious! 10/10 recommend. They also have the friendliest staff! You are missing out if you don’t check them out.

Trish W.

Crab cakes, crab stuffed flounder, salmon burgers, all gluten free. No fillers. Highly recommended!
Friendly, helpful staff. Prices are great!

Laura H.

Loved my experience! Employees were so kind and helpful! The lobster Mac and cheese was so delicious!!! Will definitely be going back!

Mary B. K.

Staff is amazing. Seafood is fresh. Their seafood salads and the stuffed flounder are also very good.

Joe K.

Always love shopping at heckenbergers seafood. Honestly best seafood in the valley! I always look forward to my visits there! The employees are always friendly, and and very knowledgeable!

Colby E.

This place has the BEST lobster mac and cheese. I also took their seafood salad to a party and it was a HUGE hit! Everyone asked where I got it from